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Welcome to Namco Arcade.  We appreciate your interest in your child's visits to this site, and we have prepared this guide to give you full information about this site, what information we collect, how we use it, as well as details about our ESAFE Namco system that we use to rate and control the site.  Let's start with the information we collect and how we use it.

Our Feedback Forms:
Our feedback forms will often ask for a full name, email address, date of birth, and give the option of providing a full address.  If your child fills out the address portion of the feedback form, it automatically deletes that from the email which is generated and then sent to us.  We do not share this information outside of the company, and any feedback forms (or employment applications) sent to us via any of these forms is used only to respond to any questions, comments, or other appropriate use based on the form (such as contacting regarding employment).  We do not share or offer any lists to outside companies that are based off of information from our feedback forms, including demographics.  The information remains confidential on all levels.

User Profiles : Basic Registration
To register a profile with us, we ask for full name, email address, and date of birth.  The reason for asking for this information is so that we may identify the users that register with us.
     The full name is asked for so that should you as a parent ever want to find out if your child has a profile with us that you did not authorize, we may find that profile.
     The email address is used to send the registration confirmation notice, as well as to contact the user regarding any issues that may arise through use of this site.
     Date of birth is asked for to required so that we may determine the age of any users.  Child's profiles are defaulted to require parental approval, and our email use settings are then recorded to not share or subscribe to any email list regardless of what they choose.  This gives you as a parent the opportunity to decide their email settings.
     A child's registration will generate a parental approval form that we must receive to activate their profile, and allows you to review important information regarding their profile.  Once we receive the form, we assign you a Parental Username and password which are then linked to your child's profile so that any changes they make to their profile require your approval.
     The basic profile registration also asks for an ESAFE Mode choice.  We will explain more about this below.

User Profiles : Email Lists
We currently have four email lists that may be subscribed to.  By default, a child's profile is set not to subscribe to any of them.  Below is pertinent information about each one so that you may know fully how each is used, and what subscribing to each one would mean.
     Site Information List • This list allows us to contact your child with information regarding events or information made available upon this site.  We do not share subscribers to this list outside of the company, and the list is used only in reference to this website.
     Outside Entertainment Company List • On occasion we may make our email list available to outside entertainment companies.  If your child subscribes to this list, we share their first and last name and their email address.  We do not share your child's date of birth, though the lists may be tailored to a certain age group, for instance ages 10 to 13 or 17 to 24, etc.  No other information is provided, nor do we provide information of non-subscribers.  We require that any company that utilizes a list from us provide you a method to remove yourself from their email list.  If you ever want to know if we have shared your email address with an outside company, you may contact us at webmaster@namcoarcade.com for full disclosure of any companies we have shared your information with.
     Game Sales Update List • We make available a list of used games for sale on our website.  By subscribing to this list, your child will receive an automated notification any time the game sales list is updated.  This list is not shared outside of the company, and is used only for the game sales list notification.
     eGamer Newsletter • We do not currently publish this newsletter, but we intend to do so sometime this year.  This newsletter may contain outside entertainment advertising, though we do not share subscriber information with those who advertise in this newsletter.
     Removal From Lists • Each email sent to your child from any of these lists will include a link that can be clicked to remove them permanently from any of these lists.  In addition, you always have the ability to update your child's profile to remove them from these lists.  You may also email webmaster@namcoarcade.com to request removal from any and all email lists.

User Profiles : Contests
The first time your child attempts to register in a contest, a screen will come up asking for additional information that will be recorded in their profile.  Among this information is your child's address, and whether we may share it with outside companies.  In order for a child to update this information, your Parental Username and password will be required so that you may decide what information is provided.
     We do not require that the address be filled in or that you allow us to share it in order to register for contests.  Should your child win, we will contact them via email for their address if it is not on file.  The address sent to us via email will be used for the purpose of sending the prize only, and will not be recorded in the user database.  The only time it is recorded in the user database is if you give provide the information.  By default, sharing your child's address with outside companies is set to not share, and again, we do not require sharing of the address to register or win.

User Profiles : Discussion Forum
We have a discussion forum available for use online.  The first time your child attempts to access the forum, a screen will come up asking for additional settings and information that will be recorded in their profile.  As with other areas, your Parental Username and password will be required to complete any changes to your child's profile.  Below is some important information you should be aware of when filling in that portion of your child's profile, and about the forum itself:
     Signature and Profile • We allow users to record both a "signature" and a profile about themselves into our database that is readily accessible to all users of the discussion forum.  While we discourage the recording of any personal information such as full name or age or anything of the like, realistically there is no way to police such information, and so we encourage you to assist your child in the creation of both.  If we do come across in our moderation of the forums any profile or signature that shares personal information, we do remove it from the profile, but again, it is not a fool-proof process.
     Email Address and ICQ Number • We allow users to decide whether their email address is readily available to users of the forum, and to share their ICQ number.  If you do not wish your child's information to be available to others, simply choose not to, and make sure that the ICQ number is set to 0.  Should you choose to allow others to view either, all users of the forum will have access to both.
     Users of the Forum, and Discussion Topics • While we strive to keep the forums of a family friendly nature, it is possible that more sensitive topics will arise.  We strictly prohibit pornography, linking to illegal content sites or adult content sites, and we have a filter in place that prevents most swear words from appearing as such in posts.  However, we do not always immediately catch such posts when they are first created, and so it is possible that your child may view such a post prior to us being able to delete it.  We do take violations to our Forum Rules of Conduct seriously, and will ban users from the forum for violating them.  This is an "after the fact" solution, but there is no way to prevent such from occurring up-front.  In addition, you should be aware that while we discourage and actively delete personal information from being included in posts, it is possible for your child to provide information through this forums that would be available to other people.  We always encourage parental guidance in using our forums.
     Private Messages • We have a private message system that allows users of our forum to message each other in private.  We do not encourage sharing of personal information through these private messages, but we do not actively moderate them either.  Should a user complain of a message that violates the rules of conduct, we do investigate, and abuse of the private message system can lead to being banned.  We also provide a way to prevent further messages from individual users so that your child does not have to receive messages from people that they do not wish to.  Finally, should you not want your child to have access to the private message system, you may choose that in their profile.  By default, it is set to off, and must be enabled to use the system.

ESAFE Namco System:
The ESAFE Namco system is a system of ratings for our downloads, game tips, and news articles.  We base this rating on industry standards for arcade games (the Coin Operated Video-Game Parental Advisory System), home console video games (the Entertainment Software Rating Board), and movies (the Motion Picture Association of America).  In addition, we have general ratings that we use our judgment on to place them in an appropriate category.  There are four ESAFE levels as follows:
     Mode One • This is identified by the color green on ratings, and contains material that meets the following ratings:  arcade games rated as Suitable for All Ages, console games that are rated for Everyone or Early Childhood, and movies that are rated G for General Audiences.
     Mode Two • This is identified by the color yellow on ratings, and contains material that meets the following ratings:  arcade games that contain Mild Animated Violence or Mild Language, console games that are rated T for Teen, or movies that are rated PG for Parental Guidance.
     Mode Three • This is identified by the color orange on ratings, and contains material that meets the following ratings:  arcade games that contain Mild Sexual Content or Mild Life-Like Violence or that are not yet rated, console games that are rated M for Mature or are not yet rated, and movies that are rated PG-13 for Parental Guidance under the age of 13.
     Mode Four • This is identified by the color orange on ratings, and contains material that meets the following ratings:  arcade games that contain Strong Animated Violence, Strong Life-Like Violence, Strong Sexual Content, or Strong Language, console games that are rated AO for Adults Only, and movies that are rated R for Restricted, NC-17 for No Children Under 17, or that are not yet rated.
     All of our news articles, downloads, and game tips are rated to appear in a minimum mode or higher.  This means an article rated mode 3 will only appear to users that are registered with mode 3 or mode 4 access, and will be blocked by the ESAFE system otherwise.
     You can always tell what ESAFE mode you are in by looking at the upper right hand corner.  If you are not logged in, you will see a green ESAFE Namco logo with the words Please Login.  Otherwise, you will see a green, yellow, orange, or red ESAFE Namco logo with the words ESAFE Mode 1, 2, 3, or 4 next to it.  You may always change your child's ESAFE mode by updating their profile, or requesting that we do so.

Removal of Profile and Information:
If at any time you wish for us to delete your child's profile, simply contact us via email, and we will do so.  You may make any request at any time, and we will honor it immediately.  From removal from mailing lists to blocking use of the forum, to complete deletion of the profile, we will take care of any concerns you have.  In addition, should you wish us to set it up that your child may not re-register, we will flag their IP and email address to prevent further registration (and that email address will be kept on file only to prevent further registration, and will not be contacted for any purpose nor shared with any outside company).

Questions and Concerns:
Should you have any questions or concerns about this site or any of the information provided, please feel free to contact us.  Our full contact information is at the upper right of this page.

If you came to this page by clicking the "Information for Parents" button at the upper right of the page, you may also wish to view our Privacy Policy

If you need to contact the webmaster of this site, you may do so via the following methods:

Email:
webmaster@namcoarcade.com

US Mail:
Namco Cybertainment Inc.
Attn: Webmaster
877 Supreme Drive
Bensenville, IL  60106

Phone:
(630) 238-2200 Ext. 2253


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